Appointment Cancellation Policy
Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be charged for the appointment. If you would like to cancel or reschedule with more than 24 hours’ notice, there is no penalty but appointments are subject to availability.
Camp Cancellation Policy
If camp participant is unable to attend an entire camp due to illness or injury, HammerZone will issue a credit for the value of the camp toward a future purchase at HammerZone.
Membership Cancellation Policy
All membership cancellations must be made in writing at least 7 days prior to the reoccurring payment to avoid being charged for the upcoming month.
Auto Renew
Services selected that have an auto renew option will automatically renew upon completion of the initial term and each subsequent term until cancelled by Client.
Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.
Refund Policy
All sales/transactions are final.